Reviews
Reviews
Firstly I came in with a letter from the GP with low calcium. Doctors did a blood test But not calcium only full blood. I was then sent over to the main a&e and they did not have any record of bloods take me so took some more.
The doctor was very dismissive and did not look into why I was there just said calcium has rises now. I also said previously after surgery my calcium took a long while to recover and she wrote the opposite in my discharge letter.
My overall experience was very positive.
The receptionist at tte A&E ( NOT the one in inner cubicle of urgent care) was wonderful, sympathetic and professional.
The Doc who saw me in the urgent care area FIRST before I was transfered to the A&E area was very extremely kind and understanding.
( sincere apologies, I was too weak to acknowledge and now recall any names).
The doctor who then assessed me in the A&E area before setting up the possibility to be transferred to Queen's as well as the doctor/ nurse who set up the cannula were both very friendly, understanding and professional. Really kind and sympathetic to say the very least.
I was well informed and knew exactly what the plan was for me going forward.
I was then transferred to bay 16 in Majors and was well looked after by Sona and another two Asian nurses who were so very kind( apologies again for not mentally registering any names ) even the male nurse who took my final vitals before I was discharged, was so very kind and cared with a smile .
Finally Dr I Postma who consolidated my care before discharge, was also ABSOLUTELY brilliant and explained things very well and true to his word , passed on my updated notes to my G.P.
Overall, I hope I do not need to visit the hospital again, but that said, the MEDICAL staff were wonderful and we should all be proud to be served by the NHS .
They were very efficient kind and understanding.
Absolutely terrible service. Waited nearly 10 hours and didn’t even get to see a nurse or doctor.
Nurses were great, kind helpful, the lady bringing tea coffee. Didn't see doctor until 12 hours. Waited doctor came in the end didn't say anything. Nothing was told about X-rays, ecg or blood results very long wait with no information
We came in at 3:30pm and waited for 3 hours before being seen and for a total of 7 hours we were there
No complete treatment,after all the test and examination doctor just said unspecific problem….No medication no treatment and said book your GP and tell them your problem…i mean i came for an emergency treatment and they are saying book your Gp for treatment.what is this service???
Please keep up the good work that you all do and keep safe
Left waiting for long periods between being seen for triage to doctor to consultant. After the consultant said no new for scan, just have pain killers and can go, I had to wait over an hour before someone came to give me pain killers, then another hour and a half before I asked having become impatient and asked the clinical team to remove my cannula so I could actually leave. No prescription for pain killers provided.
All staff was professional